Merger of Associate Banks with SBI
Data Level Merger of Associate Banks with SBI
Personal Banking FAQs
(I) Associate Bank Net Banking Users
1. I am a customer and net banking user of SBH/SBP/SBM/SBT/SBBJ. In view of merger of my Bank with SBI, shall I need to register afresh or can I login with the net banking username and password provided to me earlier?
There is no need to register afresh for availing net banking services of SBI i.e. the merged bank. You can login with the same username and login password for logging into OnlineSBI.
2. After data merger of my erstwhile Associate Banks with SBI, what will be the URL or website address for availing net banking services?
The website address after data merger of your bank (SBH/SBP/SBM/SBT/SBBJ) with State Bank of India will be https://www.onlinesbi.com.
3. Can I avail the samenet banking facilities of my erstwhile bank (SBBJ/SBP/SBT/SBH/SBM) after merger with SBI?
The net banking features of Associate Banks are almost similar to State Bank of India. After merger, you will be able to use all the facilities as it is.
4. Do I need to register my mobile number afresh again in OnlineSBI after merger of my erstwhile associate bank (SBBJ/SBP/SBT/SBH/SBM) with SBI?
There is no need to register your mobile number afresh after merger of your bank with SBI.
5. Whether the third party beneficiaries (Interbank/Intrabank/International/IMPS) added by me in my net banking account previously, will be available in OnlineSBI after merger of my bank with SBI?
Yes, the third party beneficiaries added and approved by you earlier will be available.
6. After merger, am I required to register my email ID in OnlineSBI afresh for availing e-Statement facility?
It is not required to register your email ID afresh in OnlineSBI.
7. I have registered many billers in my net banking account prior to merger. Whether it is required to register the same billers again in OnlineSBI after merger?
The same billers already registered by you will be available in OnlineSBI even after merger of your bank with SBI.
8. I have set standing instructions/scheduled bill payments in my net banking account prior to merger. What will happen to those standing instructions?
Even after merger of your erstwhile associate banks with SBI, the standing instructions earlier set by you, will be executed on the due dates. There is no need to cancel those standing instructions.
9. My erstwhile Associate Banks has been merged with SBI and now I am unable to access OnlineSBI with the old username and login password?
Username and Password are case sensitive. If still you are unable to login, please lodge a complaint in CMS.
10. What are the changes in service charges for AB’s customers after Merger?
Yes, there is a change in NEFT/ RTGS charges. Service charges as applicable for SBI customers will be applicable for customers of Associate Banks after data level merger.
11. Will there be any charges for fund transfer through IMPS?
Yes. All transactions performed through IMPS (interbank / intra bank) will incur service charges as hitherto.
12. I want to add existing SBI account holder as third party beneficiary.
SBI & erstwhile Associate Banks Customers : You have to add existing SBI & Associate Banks account holder as Intra Bank (within SBI) beneficiary under Payments/Transfers tab
13. I want to add erstwhile banks account of my friend as third party.
Yes, you can do it through ‘Within SBI’ link.
14. I want to make funds transfer to existing SBI or other ABs account
SBI & Erstwhile Associate Banks Customers : For fund transfer between SBI & Erstwhile Associate Banks Customers please select Intra bank option under Payments/Transfers > Third party Transfer (Within SBI - Accounts of Others)
15. Can I go for resetting of password (login/profile) with any SBI branch?
Erstwhile Associate Banks Customers : Yes, you can now visit any SBI Branch (existing SBI or erstwhile Associate Banks Branches) for resetting of password.
16. Can I open Fixed deposit / RD offered by my erstwhile Bank?
Erstwhile Associate Banks Customers : No, the Fixed deposit and RD products will be available as per State Bank of India Scheme.
17. What bank to be used while making merchant payment like ticket booking, e-commerce, etc?
Please select SBI at the time of making merchant payment like ticket booking, e-Commerce, etc.
18. Can I go for New PPF account application with any SBI branch?
Yes, you can now select any SBI branch i.e. (SBI or any erstwhile Associate Banks Branch).
(II) SBI Net Banking Users
1. In my net banking account, I have added few third party beneficiaries holding account in associate banks of SBI? After merger, do I need to add those beneficiaries afresh under Intrabank Beneficiary category or no action is required at my end?
After data merger of Associate Banks with SBI, the beneficiaries added by you under State Bank Group Transfer will be available in the system in Intra Bank.